My Experience

I have been in the Information Technology field for 13 years. I am currently in charge of Information Systems for a Network services integrator. I have designed and built complete networks consisting of Servers-Windows 2003/2008, Workstations-XP, Vista, Windows 7, printers, switches, routers, and all software, followed by Ethernet and telco cabling from demarc to punch-down extending out to workstations. I manage all devices you will find on a network from Servers, workstations, printer/copiers and even phone systems with specific experience on Toshiba, NEC and Cisco PBX equiptment. I am well versed in configuration and deployment of Cisco firewalls and routers and have experience on most major switch manufacturers including Cisco, HP and 3Com. I have installed and I maintain all software including Enterprise MRP, CRM and various financial applications. I am responsible for authoring and maintaining our company website consisting of PHP, Javascript, CGI, XHTML and XML. I also am responsible for configuring and maintaining MS SQL server 2005 including database creation and query experience using T-SQL. I offer my resume as my personal brag sheet of accomplishments and qualifications for your consideration.

My Resume

Summary of qualifications
  • Designed, built, deployed and currently maintain complete network infrastructure consisting of:
  • Windows 2008 Servers, Windows 2003 Servers, Citrix/Xen Presentation Server, MS SQL Servers 2005, MS Sharepoint Server, MS Exchange Server 2003/2007, Windows XP, Windows Vista and Windows 7 as well as multiple Virtual Servers with attached SAN storage solution.
  • Performed complete Ethernet Cat 5e wiring from punch down to workstations. Responsible for maintaining and upgrading phone wiring from MPOE to punch down.
  • Responsible for maintaining WAN/LAN infrastructure including all workstations and servers as well as configuration and support of various brands of routers, firewalls, switches, phone system and printers/copiers including Cisco, HP, 3COM, Toshiba, Xerox, Samsung, Minolta, Tektronix and many other brands.
  • Responsible for providing all software installation, configuration and support including all operating systems as well as CRM, MRP and ERP packages including Goldmine, MS Dynamix CRM, BusinessWorks, Quickbooks Enterprise, Alliance, Act, Peachtree, all office products and various other applications as needed.
  • Provide Hosted services integration and support for Hosted Exchange, IaaS, and SaaS customers. Responsible for complete monitored support, ticket creation, escalation and resolution and patch management of all relevant devices.

 

Education

B.S. Degree in Information Technology

2008

University of Phoenix, Phoenix, AZ

 
  • Graduated with Honors. 3.98 G.P.A.

 

A.A.S. Degree in Networking Technology

2001

Heald College, Roseville CA

 
  • 4.0 G.P.A

 

A.A.S. Degree in Computer Technology

1999

Heald College, Sacramento CA

 
  • 4.0 G.P.A.

 

Career History and Accomplishments

IT Manager, Raymar Information Technology, Inc.

Dec. 99

to Present
  • Created comprehensive Disaster Recovery and Business Continuity plan and implemented redundant backup solution.
  • Provides support for hosted services clients in various datacenters including Exchange, SQL, Dakcs, Unix, and various other technologies.
  • Designed and deployed Cisco UC520 IP Phone solution and currently provide maintenance and support for system.
  • Designed and authored company web site using XHTML, CSS, CGI, PHP and Javascript knowledge.
  • Supports field technical staff by visiting customer sites for infrastructure repair/implementation projects.
  • Participated in project with HP to promote Digital Pen technology to Public Safety sector including various Fire Districts and Police organizations. This project included installation of Apache Web Server, Java and SOAP integration and extensive web design.
  • Responsible for successful integration of MSP solution to provide customers with Hosted services such as IaaS and SaaS.

 

N.O.C. Technician,  JPS Enterprises

Jan. 99

to Dec. 99
  • Provided comprehensive support for Internet Service Provider.
  • Troubleshooting customer's internet connection problems.
  • Established communication with various Telco’s in the process of diagnosing different issues